Frequently Asked Questions


Mask and Vaccination Requirements

Beginning October 1, 2021 and until further notice, all event attendees, including those under the age of 12, prior to attending an event at Capital One Hall must provide proof of full vaccination, the last dose of which was administered at least 14 days prior to entering Capital One Hall, or a COVID-19 negative test approved by the CDC taken no more than 48 hours before entering Capital One Hall. Proof of vaccination can be your physical vaccine card or a photo of your card. The name on the card must match the name on your photo ID.

All attendees, including those under the age of 12, must wear protective masks regardless of vaccination status while inside Capital One Hall except when actively eating or drinking.

How do I get to Capital One Hall?

Address: 7750 Capital One Tower Road, Tysons, Virginia 22102

Capital One Hall, located in Tysons, Virginia, is easily accessible by car directly off I-495 (Capital Beltway) and just steps away from the Silver Line's McLean Metro Station.

What is the closest metro station?

McLean Metro Station on the Silver Line.

Box Office Location and Hours

Location: 7750 Capital One Tower Rd, Tysons, VA 22102

Current Hours:

Mondays: 10 AM – 2 PM 
Tuesdays: CLOSED 
Wednesdays: 10 AM – 2 PM
Thursdays: CLOSED
Fridays: 2 PM – 6 PM
Saturday: CLOSED
Sunday: CLOSED

Beginning Oct. 1, 2021:

Mondays: 10 AM – 2 PM 
Tuesdays: 10 AM – 2 PM 
Wednesdays: 10 AM – 2 PM
Thursdays: 10 AM – 2 PM
Fridays: 10 AM – 2 PM
Saturday: CLOSED
Sunday: CLOSED

*Box Office will open 3 hours prior to all performances.*

Are group tickets available?

Yes, for groups of 10 or more please send an email to info@capitalonehall.com and someone will get back to you shortly.

What time do doors open?

Doors open 90 minutes before showtime to allow for security screening. Please allow plenty of time for traffic and parking. Latecomers will be seated at the discretion of the House Manager. 

Where do I park at Capital One Hall?

Garage parking will be available for every performance at Capital One Hall in the parking garage on Capital One Drive North near the corner of Scotts Crossing Road. You can purchase a parking pass when buying performance tickets. Parking is available to patrons on a first-come, first-served basis. It is possible for the parking garage to become full on busy performance days.

Photography & Video Policy

On a show-by-show basis, recording devices (video, audio or photographic) will be permitted.  

Prohibited items

  • Propane and propane powered vehicles, equipment and displays.
  • Fireworks or other incendiary devices.
  • Guns, knives, electronic shock devices, chains, clubs or other weapons that could be used to harm another individual or property.
  • Sticks (including selfie-sticks) or poles.
  • Projectiles (including beach balls and Frisbees).
  • Lit cigars, cigarettes, e-cigarettes, or the like.
  • Controlled substances of any kind unless pursuant to a doctor’s prescription.
  • Oversized bags (maximum 12”x16’x12”), backpacks, or boxes.
  • Cans, bottles, coolers or other similar containers.
  • Helium or other lighter than air filled balloons.
  • Recording devices (video, audio or photographic) for the intent to distribute or to re-sell.
  • Laser pens or other laser light-type pointing devices.
  • Skateboards, Skates (roller or in-line), or scooters.
  • Noise making devices (horns, whistles, etc.).
  • Umbrellas (non-retractable).
  • Additional items may be prohibited on a show by show basis.

Food & Beverages

Capital One Hall patrons are permitted to consume food and beverages that have been purchased on site inside the theater for select shows. Outside food and beverages are not allowed.

How can I become a volunteer or get a job with Capital One Hall?

Visit our website for current openings.

Is Capital One Hall available for rent for special events and weddings?

Yes, please contact Sloane Carter at scarter@capitalonehall.com.

Need More Information

Please email: info@capitalonehall.com

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