To ensure the safety and health of our patrons, staff, and artists, the following is what to expect when entering Capital One Hall.

Vaccination and Mask Policy: Beginning October 1, 2021 and until further notice, all Capital One Hall event attendees over the age of 12 must provide proof of full vaccination, the last dose of which was administered at least 14 days prior to entering Capital One Hall, or a COVID-19 negative test approved taken no more than 48 hours before entering Capital One Hall. Proof of vaccination can be your physical vaccine card or a photo of your card. The name on the card or negative test must match the name on your photo ID. All attendees, including those under the age of 12, must wear protective masks regardless of vaccination status while inside Capital One Hall except when actively eating or drinking.

Entrance Procedures:

1. Provide proof of COVID vaccination or negative test taken within 48 hours of the performance. The name must match the name on a government-issued Photo ID for all patrons over the age of 12.
2. Present your ticket to be scanned.
3. Next, your bags will be examined. All bags must be no larger than 12”x16"x12”. Backpacks and oversized bags or purses will not be allowed.
4. You will walk through a magnetometer which will also take your temperature.
5. Enjoy the show!

Check out more FAQs on our Frequently Asked Questions page.